| | Q1:
How do I get my BONUS PACK Rebate Access Code
A:
The BONUS PACK Rebate Access Code qualifies you to receive the valuable rebates
that our offer providers have extended. It is a code of the form XXXX-XXXX and
you receive it at the end of your redemption process. Redemption of your BONUS
PACK offers is done both on the redemption website as well as on the offer provider
websites. The first step is to kick off redemption on the redemption page. After
your system is validated as eligible, you will receive a page listing all the
offers you qualify for, the URLs to access them, and the BONUS PACK Rebate Access
Codes to access each offer. You will need this information to qualify for your
rebates, so we suggest you print this page or save it for future reference.
PLEASE NOTE:
- Due to the nature of the promotion you
must purchase the hardware accessories and then send in the mail-in
rebates.
- You have 30 days from purchase of your ZT Systems computer
to validate your qualifying preloaded Microsoft software (by clicking
the appropriate button above) in order to receive your Bonus Pack Rebate
Access Codes.
- You have 15 days from receipt of your Bonus Pack
Rebate Access Codes (not from the day of PC or Server purchase) to visit
the offer providers and purchase your hardware accessories. You then
have to follow the terms and conditions outlined by each offer provider
in their rebate form.
- Customers who do not purchase the offer item
or redeem the offer coupon in the time allotted forfeit eligibility to
the rebate available with that offer. Back
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| | Q2:
Does my PC qualify for this BONUS PACK?
A:
ZT Systems computers purchased with preloaded Windows Vista Home Premium, Vista
Business, Vista Ultimate, or Small Business Server software during the
promotional period of August 25, 2008 through December 31, 2008 are eligible for the Bonus Pack
offers. Systems preloaded with Microsoft Office Professional 2007, and Office
Small Business 2007 are eligible for the Office Bonus Pack.
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| | Q3:
What is the BONUS PACK offer?
A:
When you buy a PC pre-installed with an eligible genuine Microsoft Windows®
Vista operating system and 2007 Microsoft Office software during the promotional
period of August 25, 2008 through December 31, 2008 and use the Windows Genuine Advantage and Office Genuine Advantage
programs to validate the software, you'll also get the opportunity to take advantage
of the BONUS PACK, featuring valuable offers of hardware accessories!
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| | Q4:How
do I get a BONUS PACK?
A:
To get your BONUS PACK, you must:
· Purchase a ZT Systems PC pre-installed with one of the following
genuine Windows Vista operating systems or 2007 Microsoft
Office products:
· Windows Vista Home
Premium
· Windows Vista Business
· Windows Vista Ultimate
· Windows Small
Business Server 2003 R2
· Office Professional 2007
· Office Small
Business 2007
· Purchase from ZT Systems in the United States during the promotional period of August 25, 2008 through
December 31, 2008
· Validation and offer redemption are only available
from a newly purchased ZT computer preloaded with eligible
version of Windows Operating System or Office 2007
· Redeem the BONUS PACK within 30 days of purchase in the United
States.
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| | Q5:How
can I tell if the copy of Microsoft Windows Vista or Office 2007 that was installed
on my computer is eligible for the BONUS PACK offer? A:
The BONUS PACK offer is available only for certain eligible genuine Windows Vista
and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It
is only valid for eligible licenses of Windows Vista Home Premium, Windows Vista
Business, Windows Vista Ultimate, Windows Small Business Server, Office Professional
2007, and Office Small Business 2007 preloaded on a ZT Systems PC.
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| | Q6:I
meet the requirements for the BONUS PACK offer, but received a message stating
that my system failed to meet the eligibility requirements when I tried to redeem
the offers. How can I get my bonus offer? A:
Please be sure to closely check the terms of the promotion. If you meet the requirements
to participate in the BONUS PACK offer and feel you received the ineligibility
message in error, please click the "Contact Product Support" button
on the error message page. Back
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| | Q7:
I'm not sure which Windows Vista operating system I have. How can I find out? A:
It's easy. Just follow these steps:
From your desktop, Click the Start button.
Right
click My Computer.
Choose Properties.
A
message window will tell you which operating system is running on your PC. With
that information, you can select the corresponding Bonus PACK offer(s) Back
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| | Q8:
I meet the requirements for the BONUS PACK offer, but received a Validation Incomplete
Message when I applied. How do I get my bonus offer? A:
For
more information about this issue, please visit the Genuine Windows Frequently
Asked Questions page, located at http://www.microsoft.com/genuine/downloads/FAQ.aspx
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| | Q9:
Why do I need to validate my copy of Windows Vista or Office 2007 to receive the
offers? A:
Validating your software confirms that you have acquired a license to genuine
Windows Vista or Office 2007 software. Using genuine Windows Vista or Office 2007
software means that your system will deliver more productivity, integration, and
the rich experiences you enjoy every day. Back
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| | Q10:
I'm having trouble getting the offer providers to redeem my order. What should
I do? A:
The companies providing the offers are responsible for redeeming the offer. If
you are experiencing difficulty with redeeming the offer, please contact the offer
provider customer support department. Back
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| | Q11:I'm
having technical difficulty using one of the BONUS PACK offers. Who should I contact? A:
Each offer provider has included a link on its Web site for customer support and
inquiries regarding the offer. Please contact the company providing the offer
for technical or customer support. Back
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| | Q12:
Is the BONUS PACK offer available in Canada? A:
No, the BONUS PACK offer is only available to customers that purchased PCs preinstalled
with genuine Windows Vista or Office 2007 software in the United States and redeem
the offer in the United States. Back
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| | Q13:
Is there any limit to the number of PCs I can purchase in order to redeem the
offers for the BONUS PACK offer? A:
There is no limit to the number of PC purchases you can make to redeem the offers
for the BONUS PACK offer, but there is a limit of one BONUS PACK per PC purchase. All
purchases must be made and redeemed as specified in the
Terms and Conditions. Back
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| | Q14:
Can I get any of the BONUS PACKs I want? They are very different. A:
You are only eligible to receive the BONUS PACK that is available for the Windows
Vista operating system or Office 2007 you purchased. Back
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| | Q15:
Are there any hidden fees I should be aware of? A:
You are not required to pay any fees to obtain the BONUS PACK offer; however,
all the offers are mail-in rebates, and shipping and handling charges and taxes
will apply. Although you may purchase other products, the rebate may not cover
the full amount of the purchase. Back
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| | Q16:
Is the rebate applicable to any item by the offer providers? A:
The rebates that are part of the BONUS PACK program are only applicable to the
products listed on this site and on the offer provider site. The items
must be purchased directly from the offer provider's web-site or online store.
Please read the terms and conditions found on the rebate form for more details.
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